Cancellation Policy

Order Cancellations:

Orders can be cancelled anytime before the product has been dispatched. Once dispatched, cancellations are no longer possible.

Cash on Delivery (COD) Orders:

If you have ordered through COD, you may choose not to accept the order upon delivery. The order will be automatically returned to us.

Prepaid Orders:

If you have prepaid for your order, cancellation is only possible before dispatch. Once dispatched, you will need to accept the order and then initiate a return through our returns process if you wish to return it.

Refunds:

Refunds for cancelled orders, if applicable, will be processed according to our refund policy and may take up to 7 days.